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GENERAL CONDITIONS & RENTAL AGREEMENT

 

 

RESERVATIONS:

Once we have finalized your reservation, you will have 5 working days to pay us a deposit.

The reservation is confirmed upon receipt by LA CASANITA Ltd of a deposit of 50%.

The balance has to be paid 45 days before your arrival date.

Payment is made directly online, with your bank card - P @ iement Secured online, or by * bank transfer

(*Bank charges)

The balance will be paid by secure payment online, or by bank transfer 45 days before your arrival,

 

If your arrival is scheduled to 45 days or less, or for a stay of less than 7 nights and from 20/12 to 10/01, we ask for the entire stay.

Upon receipt of your payment, we will email you a confirmation / printable invoice of your booking.

This confirmation will act as a '' lease '', it will be useful when you go through customs.

 

PAYMENTS:

Settlements can be made by secure payment online at the secure site of our bank.

MAURITIUS COMMERCIAL BANK, either by bank transfer to the account below.

 

Below our bank details:

Bénéficiaire : LA CASANITA LTD - ILE MAURICE - Tour opérateur - Agence réceptive (Licence No. 04647)

Siège social : 4th floor - Ebene Heights - 34 Cybercity - Ile Maurice - Tel Bureau : [+230] 483 55 81 - Portable [+230] 5 934 32 44

Banque : MAURITIUS COMMERCIAL BANK : Rivière Noire

SWIFT BIC (Bank Identifier Code) : MCBLMUMU

International Bank Account Number: MU10MCBL0937000000911938000EUR

Account Owner/LA CASANITA LTD

* In case of bank transfer, the corresponding costs are borne by the originator

 

CONDITIONS OF STAY:

The occupancy of the villa is strictly limited to the number of people charged to the hotel and the price of it. In particular, it is strictly forbidden to sublet or accommodate additional persons with the consent of La Casanita Ltd.

The lease of the villas and the global billing will only be made in one name, with the names and surnames of the other tenants.

Deposit: A deposit will be requested, it will be returned after inventory on the day of departure.

Conduct of stay and responsibility

The villa or apartment will be available from 12:00 on the day of arrival and must be vacated by 10:00 at the latest on the day of departure.

However, if the villa or apartment is free before 12:00 PM on the day of arrival, the CASANITA LTD.

The capacity of the villas is limited and recorded in the booking form (children included). If we notice that the number of people is exceeded, or if the actions of tenants are contrary to local laws, if the customer breaks objects or violates the basic standards of etiquette, we reserve the right to ask for notice and without refunding the remaining rental days. The client is obliged to treat the villa and its equipment. If any damage should occur during its stay, the customer must immediately inform the owner or the local agent, and refund the damage or replace the objects. The renter (person who accepts the reservation) also meets for his companions and for the children.

In case the customer decides to leave the place voluntarily, no refund will be made.

 

LIMITATION OF LIABILITY:

The responsibility of LA CASANITA Ltd can not be engaged in case of following problems:

The supply of water (drought, water cuts by government regulation) and / or electrical (power cuts), as well as noise nuisance Similarly, any natural element unpredictable, such as (inclement weather, cyclones, tides, winds violent), and likely to modify all or part of the proposed services, either by putting THE CASANITA Ltd unable to respect the terms of the reservation, or by causing a discrepancy between the booking form and the reality of the reservation. at the moment, will not be able to engage the direct or indirect responsibility of LA CASANITA Ltd and no financial or other compensation can be requested.

However, in the event of a so-called "force majeure" event CASANITA Ltd will endeavor, as far as possible, to propose a commercial solution in order to satisfy the customer.

The villas with swimming pool are strictly reserved for adults and children knowing to swim under the supervision of their parents.

Access to swimming pools is generally not protected and it is up to customers to take all necessary precautions.

CASANITA Ltd declines all responsibility in case of accident.

The descriptions of the rentals listed in the brochures and websites are valid on the date of their publication.

Extension of stay

The duration of the stay can be extended on the spot according to availability. In the event that the customer wishes to extend his stay, he must make all the necessary steps for this extension with the airline of his choice and contact LA CASANITA Ltd at the earliest to define the terms of the extension.

 

Cancellation and modification fees

In case of cancellation of the customer, the deposit, insurance and bank fees are not refunded.

 

Any cancellation or reduction of the length of stay by the customer, must be confirmed by registered letter before the scheduled departure date.

Upon receipt of the deposit by LACASANITA LTD, the reservation is firm and final.

In case of cancellation or reduction of the number of nights, the customer agrees to pay the balance of the bill, up to the following cancellation penalties

 

• Between 90 days and 74 days before the start of the stay: 20% of the total bill.

• Between 75 days and 45 days before the start of the stay: 50% of the total bill.

• Between 44 days and 30 days before the start of the stay: 75% of the total bill.

• Between 29 days and 1 days before the start of the stay: 100% of the total bill.

It is up to the customer if he wishes, to subscribe to an external company, a vacation cancellation insurance.

 

Air Transport

Airline delays may not result in any compensation, refund or extension of the rental period.

 

External activities

Sports activities or not, visits, excursions and sea trips made during the stay are practiced at the risk of the customers, as well as the rental of motorized or not. The responsibility of LA CASANITA Ltd

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This site is published by René Walther - Director of LA CASANITA Ltd

Name of company : LA CASANITA Ltd

The head office : 4th floor - Ebene Heights - 34 Cybercity - Mauritius

License : 04647 issued by the Tourism Authority 

CASANITA Ltd specializes in renting villas and holiday apartments throughout Mauritius.

LA CASANITA Ltd

Vacation rental agency in Mauritius since 2006

Office : 4 th Floor Ebène Heights - 34 Cybercity Mauritius

Tel :  +230 5 934 32 44

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Referenced by the Mauritius Tourism Authority

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